Digital Content Creation

K-pop Merchandise Store – Digital Business & Content Creation

Managing an online business with visual content, digital marketing, and customer care.

Year :

2021 – 2022

Organization/Context :

Independent Project (Remote)

Summary :

Initiated and managed an online shop independently during online classes. This project combined digital marketing, product photography, and customer service skills to build the shop's credibility and maintain customer satisfaction.

Process :

  • Produced 36 product photography projects for a digital catalog, including shooting, editing, and publishing on Shopee & Twitter.

  • Designed visual promotional content using Canva & Picsart to enhance product appeal.

  • Implemented a pre-order system with a maximum delivery target of H+2 to maintain customer satisfaction.

  • Managing transactions, logistics, packaging, and customer service end-to-end.

Results :

  • Achieving a 5.0/5 rating from 26 customer reviews.

  • Achieved a turnover of more than Rp6 million within 10 months.

  • Increasing social media engagement through organic promotions without advertising costs.

Impact :

This project strengthened digital marketing skills, visual communication, and self-management. Additionally, this experience honed problem-solving skills, time management, and service consistency relevant to the creative industry and educational technology field.

More Projects

Digital Content Creation

K-pop Merchandise Store – Digital Business & Content Creation

Managing an online business with visual content, digital marketing, and customer care.

Year :

2021 – 2022

Organization/Context :

Independent Project (Remote)

Summary :

Initiated and managed an online shop independently during online classes. This project combined digital marketing, product photography, and customer service skills to build the shop's credibility and maintain customer satisfaction.

Process :

  • Produced 36 product photography projects for a digital catalog, including shooting, editing, and publishing on Shopee & Twitter.

  • Designed visual promotional content using Canva & Picsart to enhance product appeal.

  • Implemented a pre-order system with a maximum delivery target of H+2 to maintain customer satisfaction.

  • Managing transactions, logistics, packaging, and customer service end-to-end.

Results :

  • Achieving a 5.0/5 rating from 26 customer reviews.

  • Achieved a turnover of more than Rp6 million within 10 months.

  • Increasing social media engagement through organic promotions without advertising costs.

Impact :

This project strengthened digital marketing skills, visual communication, and self-management. Additionally, this experience honed problem-solving skills, time management, and service consistency relevant to the creative industry and educational technology field.

More Projects

Digital Content Creation

K-pop Merchandise Store – Digital Business & Content Creation

Managing an online business with visual content, digital marketing, and customer care.

Year :

2021 – 2022

Organization/Context :

Independent Project (Remote)

Summary :

Initiated and managed an online shop independently during online classes. This project combined digital marketing, product photography, and customer service skills to build the shop's credibility and maintain customer satisfaction.

Process :

  • Produced 36 product photography projects for a digital catalog, including shooting, editing, and publishing on Shopee & Twitter.

  • Designed visual promotional content using Canva & Picsart to enhance product appeal.

  • Implemented a pre-order system with a maximum delivery target of H+2 to maintain customer satisfaction.

  • Managing transactions, logistics, packaging, and customer service end-to-end.

Results :

  • Achieving a 5.0/5 rating from 26 customer reviews.

  • Achieved a turnover of more than Rp6 million within 10 months.

  • Increasing social media engagement through organic promotions without advertising costs.

Impact :

This project strengthened digital marketing skills, visual communication, and self-management. Additionally, this experience honed problem-solving skills, time management, and service consistency relevant to the creative industry and educational technology field.

More Projects

Create a free website with Framer, the website builder loved by startups, designers and agencies.